Sunday, 15 November 2026 Tracking Indian retail every day
Customer service · Gurugram · posted 20 days ago

Executive - Customer Experience

at Ixigo · Travel Tech, Travel & Hospitality

Apply on Ixigo’s site ↗ Apply through WiseRetail

About the role

The role

  • This is a fully remote opportunity with 6 working days
  • Candidate can be based anywhere in India
  • Candidates should be flexible working in rotational shifts.
  • Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space. 
  • This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities.
  • After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs.

What you bring

  • Graduation is mandatory
  • Freshers are not eligible to apply
  • Minimum 6 months of experience in Calling and Backend operations
  • Knowledge of the travel industry is required
  • Candidates with a travel background will be preferred
  • Must have access to a laptop and a stable Wi-Fi connection

More information

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.

Job description from Ixigo’s own job listing (jobs.smartrecruiters.com). Last checked 14 Nov 2026.

Apply through WiseRetail

Send us your details and CV and we will pass your application to Ixigo’s hiring team for this role. You can also apply on their site directly; applying both ways is fine.

Applying through us is free. We never charge candidates.

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Role at a glance

Company
Ixigo
Location
Gurugram, India
Function
Customer service
Type
Full time
Posted
26 Oct 2026
Status
Open

About Ixigo

Indian Travel company.

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