Executive - Customer Experience
at Ixigo
About the role
The role
- This is a fully remote opportunity with 6 working days
- Candidate can be based anywhere in India
- Candidates should be flexible working in rotational shifts.
- Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space.
- This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities.
- After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs.
What you bring
- Graduation is mandatory
- Freshers are not eligible to apply
- Minimum 6 months of experience in Calling and Backend operations
- Knowledge of the travel industry is required
- Candidates with a travel background will be preferred
- Must have access to a laptop and a stable Wi-Fi connection
More information
Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.
Apply through WiseRetail
Send us your details and CV and we will pass your application to Ixigo’s hiring team for this role. You can also apply on their site directly; applying both ways is fine.
More roles at Ixigo
- Sr. Software Engineer (Backend + Applied AI)Gurugram · Technology, product & dataPosted 13 Nov
- Assistant Manager, GrowthGurugram · Marketing & brandPosted 3 Nov
- HRBP & Talent AcquisitionGurugram · HR & peoplePosted 19 Oct
- Senior Software Developer - BackendGurugram · Technology, product & dataPosted 19 Oct
- Principal Engineer - BackendGurugram · Technology, product & dataPosted 13 Oct
- Senior Software Engineer - WebGurugram · Technology, product & dataPosted 21 Sep
Similar roles at other brands
- Business Operations - General Manager - CST TravelPaytmNoida · Customer servicePosted 20 Oct
- Business Operations - General Manager - CST TravelPaytmNoida · Customer servicePosted 19 Oct
- Social Media Escalations (Support) - Team Lead / Assistant Manager - Travel CSTPaytmBengaluru · Customer servicePosted 16 Oct
- Hotel Operations - Team Lead - Paytm TravelPaytmNoida · Customer servicePosted 14 Sep
- Associate - Motor InsurancePaytmNoida · Customer servicePosted 27 Aug
- CST - Associate - Social CSTPaytmNoida · Customer servicePosted 3 Aug
Role at a glance
- Company
- Ixigo
- Location
- Gurugram, India
- Function
- Customer service
- Type
- Full time
- Posted
- 26 Oct 2026
- Status
- Open
About Ixigo
Indian Travel company.
Hiring?
Brands can post roles with us for free and receive applications from retail professionals.
Post your jobs