Grievance redressal

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, WiseRetail has appointed a Grievance Officer for complaints about content published on WiseRetail.

Grievance Officer

Grievance Officer
Email: editor@example.com

How to raise a grievance

1. Email the Grievance Officer with the link to the content, what you believe is wrong, and your contact details.
2. We acknowledge every grievance within 24 hours and aim to resolve it within 15 days.
3. If you are not satisfied with the outcome, you may appeal to the self-regulating body and oversight mechanism provided under the Rules.

For simple factual errors, see our corrections page.